Tel > 604.271.3310    Fax > 604.271.3316    Email > info@unicoca.com    Web > www.unicoprintmedia.com

LEGAL CLAIM
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. UNICO SOLUTIONS INC. RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

COPYRIGHT
All material and software Copyright (c) 2004 unicoprintmedia.com. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the unicoprintmedia.com web site.

COPYRIGHTS AND TRADEMARKS
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Unico Print Media Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. UnicoPrintMedia.com policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not UnicoPrintMedia.com, are entirely responsible for all Content that you send, upload, post or otherwise transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of Canada, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the Canada; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Unico Print Media or any third party. Unico Print Media does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Unico Print Media be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, such as ebusiness cards, ephoto cards, and einvitations are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

You understand that you control the privacy of any Content you elect to post by granting access under your personal password. When you, or someone to whom you have given access, orders a print item using your password, you grant UnicoPrintMedia.com the world-wide, royalty free and non-exclusive license to use, reproduce, sublicense, modify, adapt, publish, display and create derivative works from the Content on the Service and on the printed product for the purposes of storing designs or processing print orders. This license exists only for the length of time necessary for UnicoPrintMedia.com to complete your order or until you delete the Content from the Service.

You acknowledge that UnicoPrintMedia.com does not pre-screen Content, but that UnicoPrintMedia.com and its designees shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that UnicoPrintMedia.com may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of UnicoPrintMedia.com, its users and the public.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. Unico Print Media is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.

All artwork, designs and images must be provided in minimum of 300 DPI and CMYK format. Unico Print Media is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

COLOR PROOFING & MATCHING
Unico Print Media is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

Unico Print Media will try it's best to match the gradient density of each color in a duo-tone, Unico Print Media is not liable for the final appearance of a duo-tone unless the customer orders a color match proof for that order/job.

Application of lamination may effect or change the appearance of the printed colors. Unico Print Media is not liable for the final color appearance of a laminated product/s.

ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process.

Unico Print Media is NOT LIABLE for errors in a final product caused by any of the following reasons:

  • Misspelling Errors
  • Punctuation Errors
  • Grammar Errors
  • Graphics Orientation or Placement
  • Incorrect Fonts Usage
  • Wrong Die cuts or slits
  • Incorrect or Missing Folds
  • Finished Product Size

    INDEMNITY

    You agree to indemnify and hold UnicoPrintMedia.com, and its subsidiaries, affiliates, officers, agents, co-branders, print vendors, business partners, employees, successors or assigns harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Content you submit, post to or transmit through the Service, your use of the Service, your connection to the Service, your violation of the terms of service, or your violation of the rights of a third party.

    ORDER CANCELLATION
    UnicoPrintMedia.com will be happy to help you cancel your order prior to printing/shipping. However, if your ordered item is en route or already delivered, we are unable to cancel your order. However, orders may be eligible for cancellation upon request via email or phone. Our Customer Service Team will inform you of any cancellatioin charges depending on the stage of the order. Here is a brief overview of the stages of an order within our system:



    1) Orders are placed on-line/in-person and verified with an e-mail confirmation.
    2) Orders are sent to our graphic department and re-designed.
    3) Orders are sent to printers to start the printing process
    4) Orders are packaged and ready to ship
    5) Orders are picked by the shipping firm and shipped.


    All orders are cancelable between stages
    1 and 2. If an order is cancelled in stage 1, you will be charged 20% of the total amount to cover payment processing, bank charges and handling fee. But, if the order is cancelled in stage 2, 50% of the total order amount is deducted as cancellation fees to cover our design department's charges. After an order enters stage 3, that order cannot be cancelled.

    Logo/Banner/Designing Orders
    Once the order has been placed successfully, No Refunds are issued for the Logo, banner designing and design services orders.

    RETURNS AND REFUNDS
    Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

    Re-Prints
    Customer must notify UnicoPrintMedia.com within 5 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 9 9% of the received product within 30 days (on their own expense) from the time when the ordered product delivery was taken.

    All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. No Exceptions.

    ORDER SHIPPING AND DELIVERY
    Unico Print Media offers following shipping options when placing an order. Shipping options may vary on each product.

  • STANDARD SERVICE by Fedex Ground or Greyhound(Shipping Time NOT GUARANTEED)
  • EXPRESS SERVICE - Guaranteed to ship within 3 business days, plus overnight express delivery included by Fedex Express

    Unico Print Media will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Unico Print Media be liable for any consequential or damages resulting from any delay in shipment or delivery.

    All Unico Print Media customers agree not to hold Unico Print Media liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Unico Print Media's direct control. Unico Print Media shipment and delivery dates are calculated based upon estimates provided by our suppliers and recent order history.

    Unico Print Media will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

    SHIPPING ERRORS & LOST PACKAGES
    Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. Unico Print Media is not responsible for 3rd party shipping errors, omissions or damaged shipments.

    Each ordered product is usually shipped with few extra pieces at free of charge. Seldom order shipment may have slightly fewer pieces than ordered. Printing trade standards allow for underages or overages of up to 5%. Therefore, if exact quantity is needed then we suggest that you order 10% over the quantity needed.

    CUSTOMER SUPPLIED INCORRECT ADDRESS INFORMATION
    When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Unico Print Media will reship the package with corrected address and charge an additional shipping fee for the shipment.





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    Tel > 604.271.3310    Fax > 604.271.3316    Email > info@unicoca.com    Web > www.unicoprintmedia.com
    Copyright 2006 Unico Solutions Inc. Another Quality Website by Unico Design.